Unreal 4 crash when loading custom texture

Hello everyone. I am completely new to this so i need some help that isn’t to in depth, I am currently running on windows 7. All updates have been completed for windows, yet I am still having issues when i create my own texture AND when I double click on any texture. I am unable to create it, and crashes immediately. I also am unable to compile shaders. So i started ignoring the error an continued to create my texture. I can’t add it and there isn’t any options under “target layers”. I have looked though countless threads and have watched many videos. I can’t find it on my own so i’m looking for some insight.

Hello TooCrazy4Wrdz,

Would you mind showing clarifying what you mean by ‘create my own texture’?

I think you are trying to say create your own material, which in that case, could you provide me with some screenshots and repro steps so I can get an idea of what you are trying to do.

If you are also getting a crash consistently, could you provide us with your crash logs. For instructions on how to create an organized and official bug report for issues like this, take a quick look at our How to Report a Bug sticky on the Forums.

Let me know if you have further questions.


Thank you for the quick reply! Yes i did mean create my own material. The issue is only when i go to create Textures:

the error is:

ShaderComplieWorker.exe - System Error
The program can’t start because api-ms-win-crt-time-|1-1-0.dll is missing from your computer

My error log is as follows:

Fatal error: [File:D:\BuildFarm\buildmachine_++UE4+Release-4.11\Engine\Source\Runtime\Engine\Private\ShaderCompiler\ShaderCompiler.cpp] [Line: 424]
ShaderCompileWorker crashed!

Assertion failed: DLLHandle != nullptr [File:D:\BuildFarm\buildmachine_++UE4+Release-4.11\Engine\Source\Runtime\Core\Private\Internationalization\ICUInternationalization.cpp] [Line: 214]**

My other issue is with applying my new material. When I go into my materials and start editing once i completed editing on my texture i hit APPLY an it says compiling shaders an never actually compiles anything. Just stays at 205.

Sorry if i’m lacking detail! Just not sure about all the correct terminologies yet.

Is this a project built from source in Visual Studio (downloaded from GitHub) or is it a binary version (from the launcher)?

If this is a project build from source, you will want to locate the ShaderCompilerWorker.cpp and rebuild it under the ‘Development Editor’ type.

Let me know if you have further questions.


This is the binary version from the launcher itself. I don’t have a file for ShaderCompilerWorker.cpp, And i have not used Visual Studio.

Well, it seems you are missing a .dll and usually the only way to fix something like this is to uninstall and re-install the engine. Since we are releasing 4.11.2, you will want to get that hotfix anyway, so this is your chance to do a fresh install of our most current engine release.

If after updating, you are still getting this error message, please let me know and we can investigate further.


Thanks for all of your time. I ended up reformatting my computer entirely. It’s working great so far. Can’t wait for 4.11.2!

Thank you again for your time.