Summary
I have a map that is already complete and ready to be published on an account that is not enrolled in the Creator Program. It is on the account of one of the company’s employees. I am trying to transfer the ownership of the map to the company’s account, which is enabled for publishing, but it’s not working. When I try to transfer the ownership, the following error appears:
[DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.cannot_transfer
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Creator Portal
Steps to Reproduce
1 Open Creator Portal
2 Search for the project you want to transfer
3 Click on “Transfer to another team”
Expected Result
The project should transfer ownership to the new user.
Observed Result
The following error:
[DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.cannot_transfer
Platform(s)
UEFN - Creator Portal