UND hangs on sync

Development Pipeline & Plugins
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When syncing, UGS occasionally hangs indefinitely on the following await call. Is this something that Epics know about or sometimes experience themselves? We are using UGS from 5.5 with some minor changes

async Task UpdateWorkspaceMini(WorkspaceUpdate update, Task prevUpdateTask, CancellationToken cancellationToken) { if (prevUpdateTask != null) { await prevUpdateTask; }

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Steps to Reproduce
The issue occurs occasionally but no repro steps were identified

3

Hey Julien,

Thanks for reaching out regarding this. So we have had folks encounters various levels of perforce sync delays in the past, of which there are many different root causes. In order to help out a bit more, would it be possible to get the following:

  • UGS Log file
  • P4 server (and perhaps proxy version if you’re using this)

Of import, I suspect you’re most likely using the Native perforce libraries, but we will see more details in the log.

Kind regards,

Julian

4

Thanks Julian

It doesn’t happen very often, but next occurrence we encounter I’ll try to save that data and send it to you

We can close this ticket in the meantime

Thanks!