Related case. My situation involves earnings being withheld following a marketplace migration and Hyperwallet account reset. FAB support committed in writing to reprocess once setup was confirmed ready. After I fulfilled every step, the case was moved to a “Finance team” with no timeline and no accountability. Epic Games support can do nothing. @SkyeEden Any thoughts on this?
If anyone from the team has visibility into payment cases stuck in this loop, Ticket #24078193 has the full documented sequence and would genuinely benefit from the same attention.
@ApofeozGGWP How did the solution turn out?