Why has my $6 been sent for payment? The minimum amount is $100. The status has been “In progress” for about a month now.
Why is that? And how can I continue to accumulate them on my balance sheet? Thank you for your reply.
Why has my $6 been sent for payment? The minimum amount is $100. The status has been “In progress” for about a month now.
Why is that? And how can I continue to accumulate them on my balance sheet? Thank you for your reply.
Hi @ApofeozGGWP, and welcome to the Epic Developer Community! ![]()
I’ve reached out to the team for further clarification, and will report back once I have some more information.
Thanks!
Hey again @ApofeozGGWP,
The Fab Distribution Agreement highlights this here:
iii. Payout Minimum: Generally, we will only initiate transfers for amounts over $100. If you haven’t accrued $100 in unpaid Seller Proceeds, we will roll your unpaid Seller Proceeds over monthly and initiate a transfer to you only when the amount crosses the $100 payment threshold. We will, however, initiate a transfer for any Seller Proceeds that was earned more than a year ago, regardless of the amount.
You can find the Fab Distribution Agreement here.
As for why it states “In Progress”, this is because you need to add the payment transfer method in order to receive payment.
I hope this clarifies what you’re experiencing. Thanks!
Related case. My situation involves earnings being withheld following a marketplace migration and Hyperwallet account reset. FAB support committed in writing to reprocess once setup was confirmed ready. After I fulfilled every step, the case was moved to a “Finance team” with no timeline and no accountability. Epic Games support can do nothing. @SkyeEden Any thoughts on this?
If anyone from the team has visibility into payment cases stuck in this loop, Ticket #24078193 has the full documented sequence and would genuinely benefit from the same attention.
@ApofeozGGWP How did the solution turn out?