Unable to transfer projects from one team to another

General Issues and Bug Reporting
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1

Summary

Whenever I attempt to transfer a project from one team to another. The team is owned by a different account, not sure if this makes any difference.

I get the following error in the creator portal:
[DEP] Backend dependency returned unexpected error errors.com.epicgames.not_found

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Creator Portal

Steps to Reproduce

  1. Go to the creator portal
  2. Attempt to transfer a project to another team

Expected Result

The map transfers to the other team.

Observed Result

The map does not transfer to the other team and I get the error: [DEP] Backend dependency returned unexpected error errors.com.epicgames.not_found

Platform(s)

PC

Upload an image

Screenshot 2024-12-13 144144.png

2

FORT-836605 has been created and its status is ‘Unconfirmed’. This is now in a queue to be reproduced and confirmed.

3

Exact same problem here. I’ve tried everything, including transferring to a new team that’s just me.

1 Like
4

Hello,

The account being used to transfer should be enrolled into the Creator Engagement Program. It doesn’t look like this account is. Also, only team owners can transfer projects. Thank you!