Unable to Submit Listing for Review: ERR_BAD_RESPONSE (Status Code 503, AxiosError)

General Issues & Bug Reporting (Fab)
, , ,
53

Summary

Hi, I just edited the price of one of my products “Post Apocalyptic Street Bundle (Saint Malos Street)” and after clicking on submit for review, nothing happened. So I unlisted the product to list it again and noticed that there is no list again option. Beside that the submit botton does not work again!
Would you please check it and return my product to FAB?

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

https://www.fab.com/sellers/JVAD3D%20Models

Steps to Reproduce

A

Expected Result

A

Observed Result

A

Platform

A

Operating System

A

Additional Notes

A

1 Like
54

Same here among other people, their api function Promote is giving 503 error.

3 Likes
55

Same here. I’m updating description and when I submit for review the “close” window appears and disappears in a flash and the assets stays in draft mode.
Tried in 2 different browsers. Also cleared my cache. Logged out and in. Nothing.

Came here to see if it happens to others.
Hope they will fix it fast.

2 Likes
59

Nope, it happens only for non migrated product(where the icon Owned is not even displayed which is another issue again) and since 2 days ago.

Clicking Submit just return a fail function api from Promote when viewing the Console debug.

Everyone recently is getting that issue it seem: New Bug when you edit a product price or unlist it - #3

62

Yes, i confirm the function Promote just fail as 503 error.

2 Likes
64

No

65

For me it’s happening with only one of my projects which was migrated from epic marketplace to FAB before. It was working fine, I put a discount for Black Friday and yesterday I changed the price and add a few more tags, Edit the description (Just removed the black Friday discount sentences) and then I clicked on submit many times and it did not work even once. So I unlist it and now,I can not list it again nor submit it again.
c63f950d-e140-44dd-9779-360e0b164170

1 Like
67

It’s happening to me as well…again and on most of my products, can this be fixed for real Epic?..

68

Same here for listing 32564c9f-5ace-4d02-bf81-2adf01188a4b. It’s been ongoing for 3 days.

69

It happens with migrated assets as well. Most of my assets are migrated.
I need to update all my assets with something in the description and so far can’t submit to review any of them.

2 Likes
70

Happens to me as well. Thought it had something to do with the sale but still happens afterwards.

1 Like
72

Staffs, Please DO something. Please HELP the sellers. They are now experiencing financial crisis; which is causing them real-world problems and health issues. Please FIX this issue. One of the most popular assets “Horror Engine” is nowhere to be found. Customers are looking to buy these well-known assets but they are all stuck in “DRAFT - Status.” These assets are GONE for weeks now. Please reply with an update and please, keep updating!

2 Likes
73

My last reply via their email support was on Sunday but then no follow up :pensive:

image
image1530×817 47.4 KB

2 Likes
75

(post deleted by author)

76

Thanks for the update. Hope the coming week will bring good news for you and all the other members suffering from this.

It was incredibly hard to watch the team simply ignore your problem for weeks!

2 Likes
77

:zap: Just an update, i just tested, now the Submit button is working. :innocent:

1 Like
80

Great, it now works for you too :innocent:

3 Likes