Unable to Submit Listing for Review: ERR_BAD_RESPONSE (Status Code 503, AxiosError)

Summary

I’m unable to submit updates for two of my assets, which are in the ‘Update - Draft’ status. When I click ‘Submit for review’, the confirmation window appears as expected, and I select the ‘Automatic publication’ option. However, after confirming, the window closes, and nothing else happens. The assets still remain in the ‘Update - Draft’ status.

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

https://www.fab.com/portal/listings

Steps to Reproduce

I’m not 100% sure but I think this causes the problem: Submit an update for a live asset, then cancel the submission. After the asset enters the status ‘Update - Draft’ I’m no longer able to submit it again.

Expected Result

Pressing ‘Submit for review’ and confirming should submit the asset for review

Observed Result

after confirming the ‘submit for review’ nothing happens

Platform

Firefox

Operating System

Windows 11

3 Likes

Hi @PULSAR_BYTES . Thanks for this report - I’ll share it with the team.

3 Likes

Hello, got this problem right now too, and I did the exact same process :wink:

2 Likes

same problem, product https://www.fab.com/zh-cn/portal/listings/db44b46b-7fc8-4bb1-8e8d-2244e7f6fa3a/edit

1 Like

Same issue on my product https://www.fab.com/listings/8fc87fae-f72c-42d7-8e87-9c88475332f6

I can’t send it for review, it always resets to “draft” :confused:

2 Likes

Same issue here too, steps to repro is exactly same. Submitted for review but cancelled it. Now it doesn’t submit.

1 Like

same problem

1 Like

Same here, getting this error in the console: “CSRF Failed: Origin checking failed - https://www.fab.com/ does not match any trusted origins.”

1 Like

Same problem, we are not able to submit updates

1 Like

@skfabby so many people have this problem

1 Like

Hey there, is anyone still experiencing this issue?

Today I tried editing a listing that was in draft. I changed the poster and added images. After editing, I clicked ‘Submit for Review’ and it was submitted, with the status ‘Update - Pending Approval.’ But after some time, it passed the review, and I saw that the old images were still on the product, and the product status changed to ‘Update - Draft.’

1 Like

Seemed to work now! Thank you :smiley:

I’m still experiencing the same issue.

https://www.fab.com/portal/listings/fb3bfd21-37d4-49a5-84c7-3b5ac95fed8c/edit

1 Like

Could everyone please try again? If you’re still stuck, please write to Fab support for assistance. Thank you!

https://support.fab.com/s/?ProductOrigin=FabSupport

2 Likes

There is a comment above that it should work again. For me it did work as expected and I’m no longer experiencing the bug.

Please, can someone check this issue?

3 Likes

Please review

2 Likes

Please review

3 Likes

I hope that this is resolved asap. I am looking to purchase this.

3 Likes