Unable to Submit Listing for Review: ERR_BAD_RESPONSE (Status Code 503, AxiosError)

General Issues & Bug Reporting (Fab)
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1

Summary

I’m unable to submit updates for two of my assets, which are in the ‘Update - Draft’ status. When I click ‘Submit for review’, the confirmation window appears as expected, and I select the ‘Automatic publication’ option. However, after confirming, the window closes, and nothing else happens. The assets still remain in the ‘Update - Draft’ status.

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

Steps to Reproduce

I’m not 100% sure but I think this causes the problem: Submit an update for a live asset, then cancel the submission. After the asset enters the status ‘Update - Draft’ I’m no longer able to submit it again.

Expected Result

Pressing ‘Submit for review’ and confirming should submit the asset for review

Observed Result

after confirming the ‘submit for review’ nothing happens

Platform

Firefox

Operating System

Windows 11

3 Likes
Can't update product since october (FIXED)
2

Hi @PULSAR_BYTES . Thanks for this report - I’ll share it with the team.

3 Likes
3

Hello, got this problem right now too, and I did the exact same process :wink:

2 Likes
4

same problem, product https://www.fab.com/zh-cn/portal/listings/db44b46b-7fc8-4bb1-8e8d-2244e7f6fa3a/edit

1 Like
5

Same issue on my product https://www.fab.com/listings/8fc87fae-f72c-42d7-8e87-9c88475332f6

I can’t send it for review, it always resets to “draft” :confused:

2 Likes
6

Same issue here too, steps to repro is exactly same. Submitted for review but cancelled it. Now it doesn’t submit.

1 Like
8

Same here, getting this error in the console: “CSRF Failed: Origin checking failed - https://www.fab.com/ does not match any trusted origins.”

1 Like
9

Same problem, we are not able to submit updates

1 Like
10

@skfabby so many people have this problem

1 Like
11

Hey there, is anyone still experiencing this issue?

13

Seemed to work now! Thank you :smiley:

15

Could everyone please try again? If you’re still stuck, please write to Fab support for assistance. Thank you!

https://support.fab.com/s/?ProductOrigin=FabSupport

2 Likes
16

There is a comment above that it should work again. For me it did work as expected and I’m no longer experiencing the bug.

17

Please, can someone check this issue?

3 Likes
18

Please review

2 Likes
19

Please review

3 Likes
20

I hope that this is resolved asap. I am looking to purchase this.

3 Likes
21

Hoping that this gets resolved soon. Would like to purchase the asset.

4 Likes
22

Shame on Epic Games for leaving you hanging for so long

3 Likes
23

Please review

3 Likes