Summary
We’ve been attempting to submit our island through the UEFN creator portal for publication for a little over a week now. Our island includes an original soundtrack- which automatically gets flagged by the system, we appeal, and then the appeal is approved and we are notified via email that our release has been approved. However, once we view it in the creator portal there is an additional error that simply says “Something went wrong during submission. Please try again by creating a new release. If you encounter further problems, please generate a new private version.”, and the process repeats.
Please select what you are reporting on:
Creative
What Type of Bug are you experiencing?
Assets
Steps to Reproduce
- Create a private version
- Run a successful memory calculation
- Create a release
- Fill out all of the required information
- Submit
- Wait for a sanction for copyrighted music that we own
- Appeal
- Wait for appeal to be approved and receive an email notification stating “Release Approved”
- Open the Creator Portal
- “One of your Public Releases has failed content review.”, but the error simply says “Something went wrong during submission. Please try again by creating a new release. If you encounter further problems, please generate a new private version.” with no additional information.
Expected Result
Successful publication.
Observed Result
Unable to successfully publish.
Platform(s)
Windows, UEFN
Island Code
8458-3694-9493
