unable to publish maps without the iarc error.

Reference ID

302a501a-4c75-7b02-8572-90b68ac15611

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Creator Portal

Summary

I have attempted to publish the same map that was previously approved 5 times. It keeps declining me approval due to IARC. Despite removing all images, and changing thumbnails. It keeps failing. I asked for help to the dev team and there response was a forum. I am not happy with how i have been treated and how unclear it is on the website how to avoid these errors. It only tells me its due to the age rating. and if not listed its something in the map but wont specifify. i have only used assets from fortnite. nothing imported. so there is nothing that should be causing it to decline. and i have it set to the correct violence settings iwth iacr. I need help and need someone to actually answer me!

Steps to Reproduce

I published the map, and fill out the questionaire and it gives me the same error about content in my island or protional image. and yet i dont have anything wrong with those. i published the same style map and got it published.

Expected Result

Approval of the map or an indication of whats actually wrong with what i published.

Observed Result

same generic response. and no help from devs

Platform(s)

windows

Island Code

0953-0601-2181

Additional Notes

i have submitted the same map, 7 times. and got a different response on whats the issue each time. This system is bugged and needs fixed. there is nothing wrong with my maps or the ratings. because i used the same ratings on my 1v1 map and it got approved no problem. and i used custom images on that map too for the thubmnail.

the system is actually dog ■■■■ same here