Unable to process and export to sketchfab

When I tap the process and export option on my android phone it takes me to the sketchfab landing page, and that’s it. I am logged in both accounts with the same email adress. I had my sketchfab account prior to this, since 2019.

What i am doing wrong?

Hi yamatoDev,
do you have set the connected account and app here? Do you see RealityScan as connected app?

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Hi @yamatoDev I have talked to the Sketchfab team, and there is a way to fix this :slight_smile:

Log out from the RealityScan app by going to the gear icon next to the Projects list inside the app. Scroll all the way down and click on the “Manage Epic Games Account” sign-out.

Also, sign out from the app. The button is at the bottom of the page below the “Manage Epic Games Account” button.

After finishing these steps.

Please navigate to sketchfab.com and log in to your account, go to your profile, edit it, and choose the connected accounts TAB here.

There, click on the “remove” button next to the RealityScan.

After that, please log back into the RealityScan app. And let me know if that fixed your issue.