Unable to Join Game Session - Connection Timeout Error

[CUBE (CUBI)]

Summary

Unable to connect to game session after successful matchmaking. Connection is interrupted after 60 seconds with network timeout error. The issue reproduces when attempting to enter test/game session mode in UEFN.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Matchmaking

Steps to Reproduce

1. Open project in Unreal Editor for Fortnite
2. Press the game session start button (Play/Test Session)
3. Wait for matchmaking to complete
4. Observe connection attempt to server
5. After ~60 seconds connection is interrupted with timeout error

Expected Result

After successful matchmaking, connection to the game server should occur, and the user should enter the game session to test the map/project.

Observed Result

Connection is interrupted after 60 seconds with the error:
LogValkyrieRequestManagerEditor: Error: Failed to handle connection attempt (A network error occurred when connecting to the server after matchmaking completion. Error: UNetConnection::Tick: Connection TIMED OUT. Closing connection.. Elapsed: 60.01, Real: 60.01, Good: 60.01, DriverTime: 60.07, Threshold: 60.00, [UNetConnection] RemoteAddr: 18.157.44.32:15017, Name: IpConnection_1, Driver: Name:IpNetDriver_1 Def:BeaconNetDriver IpNetDriver_1, IsServer: NO, PC: NULL, Owner: NULL, UniqueId: MCP:04f5a62d864049f389cfafbf7678117e)
LogNet: NetworkFailure: ConnectionTimeout, Error: ‘UNetConnection::Tick: Connection TIMED OUT. Closing connection.. Elapsed: 60.01, Real: 60.01, Good: 60.01, DriverTime: 60.07, Threshold: 60.00, [UNetConnection] RemoteAddr: 18.157.44.32:15017, Name: IpConnection_1, Driver: Name:IpNetDriver_1 Def:BeaconNetDriver IpNetDriver_1, IsServer: NO, PC: NULL, Owner: NULL, UniqueId: MCP:04f5a62d864049f389cfafbf7678117e’

Platform(s)

PC / Windows

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Additional Notes

I believe this issue may be caused either by my internet provider, or by the game connecting to a region different from what is set in the Editor

Also, I have a good internet connection and this error only occurs when connecting to an edit session. If I create a code for playtesting, everything launches without issue.

[POlNTDEXTER]

Same Issue

[RMCFN]

Same issue!

First I had bunch of libcurl errors, I fixed them. Now every time I try to launch a live session “connection timeout error” happens

this is so frustrating. I can’t normally work on my project for almost 2 weeks. Please take a look at this issue @Flak

Maybe it is related to geo positioning, but how to fix this issue

[RMCFN]

@CUBE are you in Russia?

Upd: live session connects if you use VPN but after 10 sec of play “editor disconnected”

[RMCFN]

New error appeared even before matchmaking

[CUBE (CUBI)]

Да

[CUBE (CUBI)]

Please take a look at this issue @Flak we have not been able to log into editing sessions for over a week.

[CUBE (CUBI)]

If anyone encounters this problem, please upvote this.

[Flak]

You’re both in Russia?

[CUBE (CUBI)]

Yes

[CUBE (CUBI)]

another problem

[Bug-Reporter]

The status of FORT-1004699 changed to ‘Needs Triage’. We’ve confirmed the issue and it’s waiting to be assigned to someone to fix it.

[CUBE (CUBI)]