Summary
Hello everyone,
I recently created an Epic Games account because I want to develop a video game using Unreal Engine 5.
Unfortunately, I cannot install Unreal Engine through the Epic Games Launcher.
The issue:
- The “Engine Versions” section is completely empty.
- The yellow “Install Engine” button does nothing.
- The “+” button does not respond.
- My Epic Games account is logged in successfully.
- The same issue occurs on two different Windows computers: my local PC and a Vagon cloud workstation.
What I have already tried:
- Restarting Epic Games Launcher.
- Checking the Launcher settings.
- Confirming that “Hide Game Library” is disabled.
- Enabling debug logging.
- Adding Game Animation Sample to my Fab library.
Nothing has resolved the problem.
I have also seen reports from other users experiencing similar issues in November 2026.
Could someone from Epic Games confirm whether this is a known Launcher issue or an account entitlement problem?
Is there an official workaround that would allow me to install Unreal Engine 5?
Thank you for your help.
What Type of Bug are you experiencing?
Foundation (C++ Tools, Profiling, & Pipeline)
Steps to Reproduce
- Open Epic Games Launcher on Windows.
- Sign in to my Epic Games account.
- Navigate to Unreal Engine > Library.
- Click the yellow “Install Engine” button.
- Try clicking the “+” button next to “Engine Versions”.
- Repeat the same steps on another Windows computer.
Expected Result
The Epic Games Launcher should display the available Unreal Engine versions and allow me to select and install Unreal Engine 5.
Observed Result
The Engine Versions section remains empty. Both the Install Engine and + buttons are unresponsive. No installation window appears. The same issue occurs on my local Windows PC and on a Vagon cloud workstation using the same Epic Games account.
Affects Versions
5.8
Platform(s)
Windows