Unable to download

General Issues & Bug Reporting (Fab)
1

Summary

Clicking the download button on a newly acquire Fab item doesn’t do anything

What type of bug are you experiencing?

Purchasing

URL where the bug was encountered

Steps to Reproduce

Click download on the item

Expected Result

I expect the item to be downloaded to my Vault in the Epic Games local client.

Observed Result

The item is not added, nothing happens.

Platform

Tried with both Mozilla and Chrome

Operating System

Windows 10

2

Hi Jbl,

It looks like that’s a plugin. Currently plugins are not installable through FAB.

Since it’s ‘newly acquired’ I assume you purchased it just now through FAB? Do you see it in your Epic Games Vault? (EGS Launcher → UE Library → Vault)

3

Eperiencing the same issue. Items bought on FAB do not appear in Epic Laucher Library / Vault.

2 Likes
4

Having the same issue. Some (not all) of my assets/plugins are not available to download or accessible in my Epic Launcher Vault. How can I access these assets? I am uninstalling the Epic Launcher and reinstalling to see if that somehow helps.

5

I have same issue too.

6

Hi All,

Epic Games Launcher v17 has been released.

You should now see ‘Fab Library’ instead of ‘Vault’ and a refresh button.

Below it says “To see your complete Fab Library visit Fab.com” So that makes me unsure if all Fab assets are expected to be visible in the launcher.

Are you still having problems after v17 release?