Unability to publish new maps / update old maps

Summary

When publishing new version of a map or uploading new map for the first time I get 24 hours of review time which after I get an error. Sometimes after a few errors, some of the older ones turn into “in review” again so even 3 versions in the same time can be in the “in review” status and some of them are ever over 72+ hours. I saw two more people having the same issue on discord.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Publishing

Steps to Reproduce

Just trying to update a map or publish a new one, same procedure as always.

Expected Result

Map version being either accepted or rejected

Observed Result

Getting an error after 24 hours of waiting every time

Platform(s)

PC

Island Code

any map

Upload an image

Hi @shayed11

Please put in a case with Creator Support and select “Island Issues”. Fill in as much information as you can about what is happening in the subject and description.

FORT-860018 has been created and its status is ‘Unconfirmed’. This is now in a queue to be reproduced and confirmed.

Im currently experiencing the same problem, is the 2nd time this happens since last week.
The update gets “stuck” and im unable to cancel the submission or push another update until it gets rejected after a few days. Last time happened to a map I launched recently but now is happening on my oldest map.

I am experiencing a similar issue with my map and am unable to update it.
I have already contacted Creator Support.