UEFN Projects Disconnected from Unreal Vision Control

Reference ID

27557863-4873-709f-e83b-7abe090a0d02

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Unreal Revision Control

Summary

Can’t connect to URC on any of my projects! Anything helps, thanks! :wave:
“Environment is not Connected”

Steps to Reproduce

Opened Project in Editor, Project No Longer Connected or able to Connect to UEC.

Expected Result

Not sure why! New Ecosystem update maybe?

Observed Result

Opened Project in Editor, Project No Longer Connected or able to Connect to UEC.

Platform(s)

PC

Island Code

1226-0364-3193

Additional Notes

Happening to All of my UEFN Projects!

Hey @TheGameCrafter

Could you attach your log files of the day this started happening, with the prefix UnrealRevisionControl, please?

You can find it here: C:\Users\USERNAME\AppData\Local\UnrealEditorFortnite\Saved\Logs

Sure thing!

We noticed this happening on the 13th of this month of March.

Here are the log files from the 11th to the 14th: UEFN_Log Files - Google Drive

1 Like

Thanks @TheGameCrafter I will share these with the team.

1 Like

@TheGameCrafter it seems likely that this issue is occurring because the account you’re loggedin with to the editor doesn’t have access to the projects in the Creator Portal (which URC inherits access rules from). This would be for one of two likely reasons:

  • your access to projects from a team/teams was removed
  • you have multiple Epic accounts and are logged into the editor with a different one than you have access than the one through which you created/have access to the projects

In either of these cases you’d still be able to open the project copy you’d have previously synced locally (as it sounds like you can), but you would not be able to connect to URC because your account does not have access to the cloud source of truth to send/receive updates.

Questions for you:

  • When you log into create.fortnite.com do you see the projects there as expected?
  • If so, can you log out of the editor (Project dropdown → “Logout [username]” and then log back in with the same account you’ve logged into the creator portal with
  • If not, you may have been removed from the team (if applicable) that owns the projects in the creator portal, and should contact the team admin to get re-added

I had same problem after update 29.00 check for this, make sure your unreal editor For Fortnite is not running under an administrator. Fortnite has some Documentation depending on your system how to remove it. If you had administrator once you remove it Ransomware protection tends to activate, see block history, see what folder are being block this can block revision control double check Ransomware before load in after exiting UEFN. Make sure SSD and NVidia driver is update after all that restart your computer, Hope this help.

Thank you for the response.
We have solved the issue by duplicating the project into a new project!

We think because we deactivated the original creator account that made our projects–this caused the error to occur. Even though the owner and admins on the projects were all validated.