UEFN Ownership Issue – Published Island Under My Account But Project Files Lost

General Issues and Bug Reporting
, ,
1

Summary

UEFN island is published under my Epic account but I lost access to the original project files and cannot open or edit the project in UEFN.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Other

Steps to Reproduce

  1. Open UEFN
  2. Try to access the island project
  3. Project files are not available because they were on an old device
  4. Island is still published and owned by my Epic account

Expected Result

I should be able to restore or re-link the UEFN project files to my Epic account so I can edit the island again.

Observed Result

I cannot access, open, or edit the island project in UEFN even though I own the published island.

Platform(s)

PC - UEFN

Island Code

4041-8962-5935

Additional Notes

Epic Player Support directed me to post this here because this is a UEFN ownership and project file recovery issue, not a player support issue.

2

Epic Player Support directed me to post this here as this is a UEFN project ownership and file recovery issue.