Uefn is stuck at 0% initializing at startup and does not progress

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Other

Summary

When I try to run UEFN it says 0% initializing and doesn’t progress , this issue has
been happening for about a week and I tried talking to support but it did not help.

Steps to Reproduce

It started happening about a month ago but then stopped for about 2 weeks then
occurred again a couple of days ago for no reason

Expected Result

for UEFN to start as expected.

Observed Result

same issue.

Platform(s)

PC

Additional Notes

If you find a solution please help me.