Step-by-step: How to Fix UEFN Crashing on Your Windows User Account
If UEFN crashes right before project selection or immediately on launch — especially after a recent update — and works fine on a different Windows account, your user profile is likely corrupted or contains broken settings/cache.
Follow these steps to clean and reset everything that may be causing the crash:
1. Delete local UEFN and Epic Games cache/config files
On the Windows account where UEFN is crashing:
Delete (or move to your desktop) the following folders:
C:\Users\YourUsername\AppData\Local\UnrealEditorFortnite
C:\Users\YourUsername\AppData\Local\EpicGamesLauncher
C:\Users\YourUsername\AppData\Roaming\Epic
C:\Users\YourUsername\AppData\Roaming\Unreal Engine
If you don’t see the AppData
folder, paste the path directly into File Explorer.
2. Clean up UEFN-related registry entries
Caution: Only do this if you’re comfortable using the Windows Registry Editor.
- Press
Win + R
, type regedit
, and hit Enter.
- Navigate to:
HKEY_CURRENT_USER\Software\Epic Games
HKEY_CURRENT_USER\Software\Unreal Engine
- If you see anything related to
UnrealEditorFortnite
, right-click and delete it.
Optional: Right-click → “Export” to back up the key before deleting, just in case.
3. Clear DirectX and shader cache
UEFN relies heavily on shaders, and corrupted shader cache can cause crashes.
Delete this folder:
C:\Users\YourUsername\AppData\Local\D3DSCache
4. Reset permissions on Epic Games folders
Sometimes Epic’s temporary files get incorrect permissions (especially if you ran the launcher as Admin or moved data manually).
- Open this folder:
C:\ProgramData\Epic
- Right-click > Properties > Security > Edit > Make sure your user account has Full Control
5. Fully reinstall Epic Games Launcher and UEFN (on the crashing account)
- Uninstall Epic Games Launcher completely.
- Manually delete leftover folders:
C:\Program Files\Epic Games
C:\Users\YourUsername\AppData\Local\EpicGamesLauncher
- Download and reinstall the launcher from:
https://store.epicgames.com/en/download
- Reinstall UEFN from the launcher once it’s up.
6. (Optional) Remove or isolate old UEFN projects
Sometimes corrupted files in old projects can crash the editor.
Move old projects out of this folder:
C:\Users\YourUsername\Documents\Unreal Projects\
Start UEFN again with no projects present, and try creating a new one from scratch.
I hope this helps someone because if not the only option left is: reinstalling Windows.