TWM MEGASCANS STUCK ON "GO UNLIMITED" message suscription. QUIXEL FAB

I’m trying to download Megascans from my Quixel/Fab account inside Twinmotion, but it keeps asking me to accept “Go Unlimited” and gets stuck there. If I click anything else, it just opens a blank page.

I already have assets in my library, but they don’t show up in Epic Games or as downloadable inside Twinmotion.

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Hi,

We’re aware of an issue with some users unable to access Megascans on Twinmotion. Our team is working on it.

We’ll update you as soon as it is resolved.

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Hi @MODELOS3D,

The issue appears to be resolved. Could you kindly attempt to login & download Megascans?

Let us know if the issue persists.

I am trying to download Megascans From Quixel inside Unreal Engine and its keep asking to “Go unlimited” andd redirect me to fab page. i already have assests in my library.

Hi @Sho.25,

Please reach out to Quixel support using this web form. They will check your account status and provide guidance accordingly.

I’m stuck in the exact same issue. It’s been a while, already contacted through that form and still nothing. Any updates? Are there no other workarounds? I’m also still waiting for a refund for all the Epic Points that I had accumulated through subscription…