Twinmotion and HP-Victus 16 - I7 11800 - 16 GB ram - RTX 3060 6GB - 512 SSD, I have a big problem, because when I openning TM, at the few seconds the laptop are complete blocking, not responde (Co...

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Twinmotion and HP-Victus 16 - I7 11800 - 16 GB ram - RTX 3060 6GB - 512 SSD, I have a big problem, because when I openning TM, at the few seconds the laptop are complete blocking, not responde (Control, Alt , Supr don't work). Just On/Off I can apply.

Can help me, please!!! mi personal Email : anpineda@gmail.com

THANKSSSS!

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Hello Angel,

Can you try deleting the following folder? This folder houses settings on how the application should be opened, so deleting it should revert back to default settings:

  • /Users/<username>/Documents/Twinmotion2022.2.3/Config

If you're still running into that error, please submit a bug ticket here, including any screenshots of error messages or crash logs so that we can best assist you:

  • https://twinmotionhelp.epicgames.com/s/case-community-page

Make sure to include which version of Twinmotion you're using, as well as if this issue is project specific or occurs on all TM files.

Thanks,