trying to play game just crashes here is the report

Summary

trying to start acrhe chronicles demo i keep getting this

What Type of Bug are you experiencing?

Foundation (C++ Tools, Profiling, & Pipeline)

Steps to Reproduce

  1. in steam click play

Expected Result

the game should start

Observed Result

The ArcheAge Chronicles Demo crashes within approximately 5–10 seconds of launching.

The Unreal Engine crash report displays:
Unhandled Exception: 0xc06d007e
KERNELBASE
ArcheAgeChronicles

WinDbg identifies the failure as E_DELAYLOAD_MOD_NOT_FOUND, suggesting a delay-loaded module failed to load. The exact missing module has not yet been identified.

I have verified the game files through Steam and reinstalled the game multiple times, but the issue persists.

The game crashes before I can play.

Affects Versions

5.7

Platform(s)

Windows

Upload an image

For crash reports, include your callstack

KERNELBASE!RaiseException+0x8a
ArcheAgeChronicles!AK::SpatialAudio::UnsetGameObjectInRoom+0x152edb

Additional Notes

this is my first report i hope i have giving enough