Let me introduce this topic, with a short story of mine.
I’m a solo indie developer. I’m officially handicapped, meaning based on my medical records, I shouldn’t be able to work. But I can. I can do the thing that I always loved to do, and that I started doing before my condition started: Game Development(Hey, I started coding on a C64 ). Basically, that’s the only thing I know, the only thing that I taught my self. With the rise of mobile gaming, and the release of free engines like Unreal, I thought, my life is saved. I can go back to my childhood, where I passionately created mini worlds for others to enjoy, and if I do it well, I don’t have to live on those 100 dollars that our government pays me monthly for supporting my handicapped condition. I’m about to release my first game to the app store. But I’m stuck. Basically I’m on a PC, so I managed to get a Macbook from somebody who was kind enough to lend it to me every weekend for development and release. Remote build didn’t work, and UE4 crashed on launch on the macbook. I posted questions, and looked for other people’s question’s, but NO answer for days, or weeks. This is how my thrill turned into severe frustration, anger and bitterness.
I didn’t write this story to whine or complain about my situation, I just want the Epic staff to know, that there are real people using their engine who might not have millions of corporate dollars to afford the “Epic Games Hotline” for help, who are on their own, who have real projects going on, and can’t do shit even though the engine is free, if they feel that the helping community around the engine is basically dead.
If you guys could do something about it, that would be great.