TM Crashes: Rhino to Data Smith to TM

Development Rendering
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1

Dears,

I have a model created with Rhino. I Synchronize the model to TM through Data Smith. This workflow helps me to change dimensions, placement and so on. Now, whenever I want to synchronize, the app crashes and gives me the error below. I have updated TM, DataSmith, My computer, Drivers, and Rhino so far.

Error:

LoginId:11299df34b94c29b3b0137bdc1cd0fc0
EpicAccountId:cfa383aed2e349b3aeadc07ab1ca537d

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
TwinmotionCookedEditor_Win64_Shipping
kernel32
ntdll

2

Hello, this crash was reported with 2025 Preview 1 and should be fixed in Preview 2. Are you using Preview 1 ? If so, can you please update and let us know through the contacts us if this is still an issue?
Thank you

MC

1 Like
3

Hello, no I am using Preview 2 and that is why I am confused. I have updated everything to the latest version.

Thanks