Summary
I understand that the 7-day UEFN counter was reset to 0 due to the New Year, but I don’t understand why the 30-day account requirement was also reset. I had already completed the 30-day requirement (30/30), and this unexpected reset is preventing me from using the tools as planned. I kindly request assistance to resolve this issue.
Please select what you are reporting on:
Creative
What Type of Bug are you experiencing?
Creator Portal
Steps to Reproduce
Create an account and wait for 30 days to meet the account age requirement for UEFN.
Use UEFN for a few days to meet the 7-day UEFN usage requirement.
After the New Year (January 1, 2025), check the progress of both counters.
Observe that both the 30-day account age counter and the 7-day UEFN counter are at 0.
Expected Result
The 30-day account age counter should remain at 30/30, as it was already completed, and only the 7-day UEFN counter should reset due to the New Year.
Observed Result
Both the 7-day UEFN counter and the 30-day account age counter were reset to 0, even though the 30-day requirement was already fulfilled.
Platform(s)
PC
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Additional Notes
It seems the 30-day counter reset unexpectedly after the New Year, even though it was completed before. This issue is preventing me from meeting the UEFN requirements and using the tools as planned.