Thumbnail similarity warning disappears after re-uploading the same image in Creator Portal

Summary

When uploading our thumbnail, Creator Portal showed the warning “That thumbnail’s similar to others, so your island may be filtered out of top Discover rows, and won’t be eligible for a Sponsored Row campaign”. We removed the image and uploaded the exact same file again, and the warning was gone. We were then able to publish without it.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Publishing

Steps to Reproduce

  1. In Creator Portal, upload the thumbnail.
  2. The similarity warning appears.
  3. Remove the image and upload the same file again.
  4. No warning appears.

Expected Result

The same image should give the same result every time.

Observed Result

The warning appeared the first time but not after re-uploading the identical file.

Platform(s)

PC, web browser

Island Code

0963-9221-7951

Upload an image

PLEASE FIX THIS EPIC :smiley:
It is frustrating because we dont know if the island might be able to be featured in discovery rows because of it or not.