Thumbnail detection AI is not working correctly and wrongly flagging our thumbs

Summary

For map 4829-2803-4516 we have a warning that our thumbnails are too similar to others despite that these are completely hand made and cost hundreds to get done and there is nothing out there like them for sure. This is not an isolated incident it seems, others are seeing a problem too.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Publishing

Steps to Reproduce

Trying to update a game and thumbs are getting flagged by the AI system as too similar

Expected Result

they look nothing like anything out there, so should not get warning. If there is something then the system should show those thumbnails to give an objective view of what is “similar” to a human.

Observed Result

Just warning without any reference, likely is wrong

Platform(s)

PC

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We also have the same warning for this map: 9664-2937-0308 for a thumb we have been using for a very long time

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Just for reference, all of these thumbnails are getting warnings.

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These are being flagged as well for our maps with Team Bullseye

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FORT-1092919 has been created and its status is ‘Unconfirmed’. This is now in a queue to be reproduced and confirmed.

It is basically impossible to use any decent thumbnail now. I can’t even use thumbnails ive been using for years without getting flagged.

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Yep, this is very frustrating. Just spent about an hour tweaking and changing our completely original thumbnail only to end up having to use a temporary one with generic text on a black background to get it to pass… We will not be able to justify spending money on thumbnail artists if this is not fixed.

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@GraemeBB

Breaking Discovery Changes - General / Feedback & Requests - Epic Developer Community Forums

New Documentation

Big Changes for Discover in Fortnite

Quote from documentation

Thumbnails that were previously published without these restrictions may now receive warnings.

I still say this is a bug as legitimate creators that have had their thumbnails that are custom made and cost actual money being flagged without any proof of it looking like anything else out there, is a bug. This is an actual game killer without any legitimacy to it and in fact can be objectively proven false with AT LEAST 2 of our thumbs for sure. Something is very wrong and it needs looking at asap.

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The questions that need to be answered are:

  1. What thumb is MY thumb too similar to? Is it a spammer’s thumb? Or is it another real creator’s thumb?
  2. Who made which one first and posted it? Do both maps now get this warning?
  3. How do we spend time and money on making another thumb if we ZERO idea of what is similar so we don’t get what is essentially shadow banned?

What Epic has done here is actually really discouraging to those that spend months on making a game to then be told without a single shred of proof that the face of the game is not going to be shown because AI has figured out that it’s “too similar”.

I get that getting rid of spam maps is a high priority, believe me when I say we’ve been looking at discovery get worse and worse for years to a point where it’s almost pointless to think that a legit map is going to get discovery time compared to the hundreds of spam maps. This method isn’t quite it though and this is immediately negatively affecting many creators.

In the end, how do we even have any idea of how to fix our thumb to be able to have that tiny shred of a chance in discovery if there is no evidence or guidance as to what is “too similar” and who gets priority when making thumbs, how does the system know…