[=;396145]
I already know how would affect the marketplace, prices would go up and it’s not necessary bad thing for sellers or buyers of some top tier products, but that would hurt cheapest stuff. The more complicated the product, the larger price would be. Also, if we take into account the fact of piracy, resell from piracy sites and people who buy stolen stuff from those sites or even just download it from torrent, those people actually ask a seller for support and fact would not help to make cheap and good products. Purchase confirmation tool is required.
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I don’t necessarily agree that prices would get higher, as that’s purely up to the sellers. But for purchase confirmations, that’s the first thing we collect before contacting the seller for support, and we always remain available to verify purchases for sellers. In our backlog we have plans to allow sellers to do directly instead of contacting us, but in the meantime, we’re happy to verify it for sellers upon request.
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The refund policy seems fair for both sides to me. Good work. =)
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Thanks ! It’s been in the works for months, and we’re glad to finally go public with it.
[=;396167]
Could support actually be done through a message system within the launcher/website, which requires an Epic login and can verify that the user has bought the product?
I agree, having a way to ensure we’re not providing any support to people who haven’t paid for the product is crucial.
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That is planned for the future, but in the meantime handles that verification. Per the refund policy, we gather that information in advance to verify the purchase before contacting the seller. Outside of that, if you can request the same information in the refund policy and email us at for verification, we’ll turn that around as quickly as possible.
[=;396229]
Is the Sword Animset Pro (the one without shields) by Kubold still coming for marketplace? I heard he submitted it very long time ago. I would be very interested of that pack. Just to show my support for the release.
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Yes it is! We have it scheduled for release later month.
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why it is that the mp still doesn’t have the basic features of an marketplace?
I know you guys are trying to hide its infancy but come on.
Things like comments, ratings (from people who purchased it), and views.
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We have these features on the web, and we’re bringing all of those plus search into the launcher in the near future. It’s currently in testing in our dev environments, and we’re making some final changes to page layouts before pushing it out to the public. I posted a teaser screenshot of it in thread on a previous page.
[=;396275]
Sounds fair ! Thanks for the awesome work that the Marketplace place team is doing. 5 stars!
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Thanks man!