The Unreal Marketplace Improvement and Feedback Thread

Hi:

I am having issues downloading from Asset store in our company. It always shows me error:

The reason is that unity asset store download is trying to escape from the companies proxy/firewall. Lots of asset is downloaded from other IP addresses than the proxy IP only, thus the company’s firewall blocks it from downloading. I had talked to our IT department and (firewall), and is the reply I got from them:


Thanks for your time on the call.

As per our today’s WebEx, some of the traffic initiated by Unity is going direct and not following the proxy settings of the IE. As per the wireshark capture collected during the WebEx, a few SYN requests originated from the PC are going to IPs 54.231.0.185 & 54.231.112.50 and not to the proxy IP 70.42.29.4, due to which they are being blocked by your firewall. The IPs 54.231.0.185 & 54.231.112.50 belong to Amazon which is hosting the sites for Unity downloads.
Please check with the Unity team and identify why Unity is sending the traffic direct for a few SYN requests and whether there is a way to change behavior.

Regards,

Support


I think many other companies will have the same. Unity 3d is easy to use, but we had no choice but to move to Unreal Engine.