Status
In Progress
Support for full text reviews on the Fab PDP as part of the rating and review process, and ability for creator to provide replies
Why this is taking so long, this should be priority.
4 Likes
Need it too much, product rate drop a lot and I don’t know why.
2 Likes
This is very important! Reviews help answer many questions that buyers have and make it easier for sellers to address frequent concerns.
3 Likes
@Hourences will the Text Reviews from the former Unreal Marketplace be properly migrated? It would be unfair and unwise not to.
Also, will the minimum 5 reviews for the rating score to appear be dropped?
1 Like
As a seller, it’s important to have this. Please filter out all these Discord verification reviews. I would consider them to be spam, since there is now a verification method for sellers. Having those reviews on products completely fakes their rating and therefore makes the rating itself basically worthless. Thanks!
1 Like
Please remove this requirement of minimum 5 ratings to show the rating. It is now discouraging for customers to give ratings: they rate product but don’t see the result!
Also, when you will add text reviews, dont make text mandatory: allow customers to leave stars only.
Or, better way: make text review mandatory if customer leaves 1 or 2 stars.
No need to write something if customer is satisfied, product works as customer expected and customer leaves 4 or 5 stars.
2 Likes
those are some good ideas, I’d argue though that users are not discouraged with the current rating system. They actually seem to leave them at higher rates than the marketplace had. When a user leaves a rating it does show up for them.
1 Like
Text reviews are coming next month for the 1 year anniversary
(unless there any delays)
5 Likes
Bigger amount of reviews on Fab compared to UEM is because there is no need to write a text!
Back in times when UEM had star-only system (no text reviews), buyers was giving many reviews too! Introduction of mandatory text review in 2019 lowered number of new reviews siginficantly.
1 Like
Yeah, I was not around at that time but it makes sense. if you remove anonymity and force effort less people will do it. fab should keep both star only and written options.
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No, text reviews should be always mandatory enabled, no other way.
There is nothing not anonymous about text reviews, all markets have it.
Right now and always, bad sellers are using the situation for their gain.
Many of them have no public forum post nor any public community, those that have discord, will ban u if u tell truth about what u think and they dont like it.
There just no guaranteed way to voice your opinion publicly about the asset and seller and warn others if something is wrong.
This should be not possible, there must be a guaranteed way to text review the asset so that everyone can read it and the seller cant remove it.
1 Like
(post deleted by author)
I agree, the minimum 5 reviews requirement should also be dropped, as it is detrimental to both sellers and buyers.
By hiding the first 5 reviews, buyers can’t identify poorly made assets early on, and good sellers convert fewer sales, even with high-quality assets.
This rule hinders the progress of responsible sellers, while favoring cash grab scams and AI generated slop. Only bad actors benefit from this, it is slowly corroding buyers trust on FAB, leading to fewer sales in the long run for all parties involved. There is no other way to say this: bad business decisions should be dropped.
Best case scenario:
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Mandatory text reviews
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No minimum review requirements
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Import text from Unreal Marketplace reviews
Good sellers have nothing to hide, text reviews should be mandatory.
When text review is mandatory, very few people will spend their time to write some text when asset works fine. What to write? “Thanks, it works”?? It is easier just to leave good star rating to show your gratitude.
But when asset works bad, text review must be mandatory so other buyers are either warned about bad asset or at least understand why this rating is low.
So for 1, 2-star reviews text must be mandatory. For 4, 5-star reviews text must be optional.
1 Like
Not what i meant.
Mandatory feature for every asset so sellers cant opt out, the same as it was on marketplace, optional for buyers to write anything, its for the user to decide.
I mean what we are talking about here, its standard feature everywhere.
1 Like
If you know a seller is faking ratings then just don’t buy from them, going around and accusing other developers of being scammers with no real evidence besides personal suspicion isn’t right, I would likely ban someone if they came into my server and started accusing me of that stuff as well.
I really don’t understand the obsession a lot of sellers have with text ratings and thinking they will make or break sales, your priority should be making good products that solve real problems and providing a good customer experience, not worrying about what someone else is doing with their thing or metrics like how many reviews you have. Good products will sell on their own and good customer experience will help spread word of mouth.
Text reviews also are not anonymous usually, just because many platforms have them doesn’t mean that everyone wants to share their username and experience to the world.
But im not speaking from a seller perspective, but buyers, besides text reviews is a standard all around the world, simple as that and must be provided without an option for any seller to disable it.
U seem didn’t understand, it should be optional, no one will be forced to write a text review, if a buyer doesn’t want to write a review they can just leave the rating.
I just want on option of text review to be always available on all assets.
2 Likes