Teleport Device Randomly Causes Runtime Errors

General Issues and Bug Reporting
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1

Please select what you are reporting on:

Verse

What Type of Bug are you experiencing?

Verse

Summary

Verse unrecoverable error: ErrRuntime_Internal: An internal runtime error occurred. There is no other information available.

Truncated callstack follows:
teleporter?ice:(/Fortnite.com/Devices/teleporter_device:)Teleport(:agent) (Unknown source) (Source: Unknown(0,0, 0,0))
task_e8b190c549b13df142c756804ac6c3e4$RandomTeleport(:agent,:teleporter_device):Update (Unknown source) (Source: Unknown(0,0, 0,0))
player_class:(/projects.epicgames.com/_e8b190c549b13df142c756804ac6c3e4/player_class:)TeamSelectSequence (Unknown source) (Source: Unknown(0,0, 0,0))
killcam_mechanics:(/projects.epicgames.com/_e8b190c549b13df142c756804ac6c3e4/killcam_mechanics:)TeamSelectRed(:agent) (Unknown source) (Source: Unknown(0,0, 0,0))
killcam_mechanics:(/projects.epicgames.com/_e8b190c549b13df142c756804ac6c3e4/killcam_mechanics:)TeamSelectRed23(:any):void (Unknown source) (Source: Unknown(0,0, 0,0))

Steps to Reproduce

This is a content-service related bug and seems sporadic but regular (2-3 times a day)

Expected Result

Device functions should not fail and cause verse crashes

Observed Result

Device functions are failing and causing verse crashes

Platform(s)

All

Island Code

0678-0014-4695

2

@Vath

1 Like
3

This issue’s been raised and a ticket created. Thanks @ChefGoldblumPG

4

The status of FORT-750067 incident has been moved from ‘Needs Triage’ to ‘To Do’.

5

Also running into this, tried checking IsActive on the agent but doesn’t seem to fix.

2 Likes
7

I also tried checking IsActive to be safe with no success. The current rate of occurrence I’m seeing is roughly 0.22% of Public Sessions across a large player base. 0535-3255-9081

Using .Teleport(Agent) in the Verse Device from which the Runtime Error is originating.

8

Has anyone found any fixes for this? It’s happening rarely my projects too.