Switch device shows wrong state

Summary

Often, the Switch device will appear off when its on and on when its off. It fails to load its correct state. This is only a visual bug as it functions normally otherwise.
Frequency appears to increase when playing a map with many Switch devices.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Devices

Steps to Reproduce

1: Load into a map with many Switch Devices (Skybox: 4225-6009-1837).
2: Find a chest like in the video and interact with it.
3: Observe the Switch doesn’t change state visually.

  • Sometimes it changes state, sometimes is doesn’t (sometimes it works, sometimes it doesn’t).
    4: Interract with chest again. Because the chest doesn’t give you anything the second time, it demonstrates that the switch is working and connected properly - its just the visuals that doesnt work.

Keep in mind that some times it DOES work, the Repro rate is unclear, perhaps around 50%.
Purchasing upgrades from bank or boat also has the same issue in this map and can therefore also be used for Repro

Expected Result

The Switch changes state from On to Off visually for chests when interracting.

Observed Result

The Switch sometimes changes state visually, sometimes it stays the same.

Platform(s)

All

Island Code

4225-6009-1837

Video

I’m also experiencing this issue
I’ve tried a few things like disabling auto-load and enabling it manually, It helped me in some cases (loading it when the player is nearby), but it seems to be a distance-related problem

I’d also like to add that sometimes I can’t interact with a Switch Device I move via Verse in my Tycoon (it moves 3,000 units upwards), but like the visual issue, this doesn’t always happen, which is strange

So that’s why I’m saying again that it’s probably a problem with the render distances or something like that

Furthermore, for in-island transactions, this issue can cause confusion among players because, in my case, I use Switch devices to visually show players whether or not they own an item, and if they have the visual problem, they will probably feel like they have been scammed. (while everything is working fine)

So I wouldn’t hesitate to say that it’s a major problem.

I feel this is a render issue as i have a switch with custom mesh ie green/red tick and it can be fine then throughout the game when i go away and go back itll be at the default off mesh even though its on very weird but initially on game start everything is fine its only as and when i go to new parts of the map abit like the switch is being streamed or something idk

can confirm this happening. All switches in this case should be on. Sometimes a bunch of them load and show correctly. Sometimes none of them are shown correctly

Data is still saved correctly and when checking a switch the result is correct so it is a visual bug.

This visual bug is very critical since alot of games are using switches or custom switches to show progression a player has in a game in a physical visual way. With this being broken players that go into a game could think their save data got lost

Thanks for the reports, we’re checking into it.

it also happens on Pet Heroes Adventure.
We tried to find some workaround but nothing helps.

FORT-1044798 has been ‘Closed’ as a duplicate of an existing known issue.

Do you know why this was closed as a dupe of existing issue? Does that means its likely getting fixed, or ignored or?

This is the duplicate thread that will be updated. I’m not sure why the info didn’t get pulled over. I’ll try to fix it.