Welcome to the support thread dedicated to ArchViz Explorer!
The reason, for creating this thread about two years after release, is that the Questions section on the Marketplace is not very clear and inconvenient to use. Valuable information gets lost and the same questions are being asked multiple times.
We also observed that search engines are having trouble picking up results from the Marketplace.
Therefore we encourage people to ask in this thread, as it will benefit other users the most.