Hey BiggestSmile,
We ask that our users remain patient when awaiting a response. We usually respond within 24 to 48 hours, but we ask users do not bump ever, and only ask for updates after the two day time period has expired.
Could you provide me with some reproducible steps as well as some screenshot so I can visualize what you are reporting?
Your description is somewhat clear, but gaining clarification so I can verify what you are reporting is necessary for testing.
Thank you,