Stuck at yellow subscribe button / No content found

Development Platform & Builds
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1

Hello

After a few minutes stuck with “Syncing your account” the yellow subscribe button pops up and also “No content found :(”. The Unreal Editor doesn’t start downloading and I tried downloading the content in the marketplace but it doesn’t seem to help. Please help!

2

Hello there,

Have you tried the resolution located in this thread:

If the problem persists, please let us know.

Thanks,

-W

3

Thanks for the reply, yes I have tried that already. I also added this to the defaultengine.ini

[HTTP] 
HttpConnectionTimeout=120 
HttpReceiveTimeout=200 
HttpSendTimeout=200

It’s still not working, I’m stuck at 81% :frowning:

4

I’m still trying but it’s not working. Will it be better to download the full engine source code and compile it?

5

The option to use the source version is always available to you, but it does require additional setup. One user has also mentioned that their issue with the Subscription button went away once they ensured that they were logged into their UnrealEngine.com account on the website, but I am not able to confirm the authenticity of that solution.

If you are continuing to experience issues, please watch the other post at: https://answers.unrealengine.com/questions/13380/bug-subscribe-instead-of-start-button.html and comment there if you have any additional information to share.

I am closing this topic to allow us to focus our efforts on the original one.