Summary
I’m currently experiencing an issue when trying to publish an update for my island in UEFN.
Each time I submit a new release, I receive a “Publishing Error” in the Creator Portal stating:“ Something went wrong during submission. Please try again by creating a new release.”
However, shortly after receiving this error, I get an email confirming that the version has been approved. Despite the approval email, the update never goes live in the Creator Portal.
I have already tried the following troubleshooting steps:
Creating multiple new private versions
Making small changes before resubmitting
Attempting the publishing process several times over the past few days
Could you please help me understand what might be causing this issue?
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Publishing
Steps to Reproduce
Create a new private version of the island.
Go to the Creator Portal and submit a new release.
Wait for the submission process to complete.
A “Publishing Error” message appears in the Creator Portal stating:
“Something went wrong during submission. Please try again by creating a new release.”
Shortly after, an email is received confirming that the version was approved.
Check the Creator Portal and observe that the approved update was not published/live despite the approval email.
Expected Result
The new release should be successfully published in the Creator Portal after submission and approval, making the updated version of the island available to players.
Observed Result
After submitting a new release, the Creator Portal displays a “Publishing Error” message stating that something went wrong during submission. However, shortly afterward, an approval email is still received confirming that the version was approved. Despite this approval, the new version is not published and never goes live in the Creator Portal.
Platform(s)
PC
