[SPONGEBOB PROPOSAL] Fails to upload technical documentation and does not send confirmation via email

General Issues and Bug Reporting
, ,
1

Summary

“code”: -32603,
“data”: {
“code”: “INTERNAL_SERVER_ERROR”,
“httpStatus”: 500,
“path”: “leadFiles.getPresignedUrls”,
“zodError”: null
}

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Assets

Steps to Reproduce

Fill in form add a PDF file and click Submit

Expected Result

No errors

Observed Result

Internal server errors, failure to upload technical documentation

Platform(s)

Mobile web, desktop

2

Screenshot_20250905-080942
Screenshot_20250905-080942567×447 20.4 KB

3

Checking into this for you!

1 Like
4

I got errors on mobile so I went and tried to reproduce on desktop.

It turned out is not possible to resubmit in case of this error. If any errors happens, submission should fully rollback. It did not happen in my case when I tried to submit a second time it says we already have this handle. So I had to waste another category just to capture the error for this report.

I believe the server registered parts of my submission but not the most important part ( technical documentation). It is not possible to add it later is it?