Some island systems prevent players from entering the map (infinite loading loop / return to lobby)

Summary

Some islands appear to block certain players from joining due to an internal system that may be acting as a “blacklist” managed by island administrators. When affected, the game gets stuck on the loading screen and then returns the player to the lobby instead of allowing them to enter the map. This seems to impact multiple users and occurs consistently on specific islands.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Matchmaking

Steps to Reproduce

Attempt to join a specific Creative/UEFN island through its island code or matchmaking.
The game begins loading into the island.
The loading screen gets stuck or loops for an extended period.
Instead of entering the island, the player is returned to the lobby.
This issue can be reproduced consistently on certain maps and affects multiple players (see attached clip).

Expected Result

Players should be able to successfully join the island and load into the match without interruptions or being returned to the lobby.

Observed Result

In certain islands, players are unable to enter the match. The game gets stuck on the loading screen and then sends the player back to the lobby.
This appears to affect multiple users, as shown in the attached clip.

Platform(s)

PC / PlayStation / Xbox / Switch (ALL)

Island Code

2327-7349-9384

Video

Additional Notes

Some islands appear to restrict access to players through internal systems that may function as a form of “blacklist,” preventing certain users from joining and causing them to get stuck on the loading screen before being returned to the lobby.

If this is intentional, it may conflict with Epic Games Island Creator Rules, specifically rule 1.9 “Play by the Rules,” which prohibits manipulating matchmaking behavior, misleading players, or interfering with the normal ability for users to access and play an island experience.

This behavior results in certain players being unable to enter the island at all, which may not be intended functionality within Creative/UEFN matchmaking systems.

Hello, I want to say that every time I join a session, I get permanently blacklisted. This has been going on for 2 to 3 months. Here are some video clips showing that I can’t join the map, and also a live clip showing that I’ve been permanently blacklisted. THANKS EPIC GAMES. @Flak

Help us.

Help your creators.

Help your players.

Island Code

2327-7349-9384

here is the second video

FORT-1109060 has been created and its status is ‘Unconfirmed’. This is now in a queue to be reproduced and confirmed.