Search not showing relevant products

Summary

Hello,

Recently search is less specific.

searching things like zombie animations has several unrelated assets up top.

Thank you

What type of bug are you experiencing?

Search

URL where the bug was encountered

https://www.fab.com/search?q=zombie+animations

Steps to Reproduce

  1. Search a product directly or use partial titles such as “zombie animations”(just an example).
  2. See how the results are not showing the most relevant up top.

Expected Result

Products with that searched title or relevant keywords repeated in description or tags should appear at the top of search.

Observed Result

Random products appear before the actual product searched.

Platform

Safari, chrome

Operating System

iOS 18, windows

Upload an image

Additional Notes

The Komodo visibility shader is just an example, it happens with most product searches. There are other forum threads about it happening to other sellers as well.

Great someone finnaly brings this up!
I also noticed that search got way worse while shopping but I thought I was the only one. It was very good for my taste until January but then something changed (Unfortunately the Fab team stopped doing changelogs so we have no idea what is going on :frowning:)

Its January so sales arent that good usually but while chatting with some top selling developers they all shared the same experience of having one sale in two weeks which isnt usual. (My sales arent THAT bad but it seems like for the majority of people they are)

Also please continue the changelog dear Fab team!

4 Likes

Yeah I typed “zombie animations” and everything except zombie animation packs showed up. I had to scroll for 20 seconds before I found a zombie animation pack and it wasn’t a very good one.

It’s unbelievable that a search in this condition actually made it to production. And to top it off, they dropped this version on a Friday, so they won’t even notice the mess until Monday!

1 Like

EMP-14906 has been created and its status is ‘New’. This is now in a queue to be reproduced and confirmed.

Yeah if I do a search for “rd” I would have thought that products starting with “rd” would be displayed first - instead a whole lot of products that have a subtitle “do oR Die” get listed first.

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same here, sales since 01 January 2025 is pretty bad

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Yeah it’s bad, someone did a poll in the discord and almost every single person said their sales are worse off. Even if you do outside marketing the search won’t show your product so that wouldn’t even help.

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Same for me… E.g., when I try to search for low poly nature I can’t find my pack… which title is “Low poly nature”. After I filter down to price and category and scroll a lot I finally can find it… but it’s way lower than I think it should be: e.g., if someone searches for “low poly nature” I doubt they are interested in high poly/realistic packs or artic packs or water&sand packs etc…

I am guessing that now search takes into account tags, but the tags are given way too much weight vs other elements like title and description. E.g., when I search for ‘mushroom’ I can find both of my nature packs ranked quite high:

(Edit: I’m testing it by changing tags on my assets…)

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So yea, adding ‘nature’ to tags did boost search ranking by a lot. It seems also that if you have less keywords and less description you will land higher in ranking. This is also weird choice for the search algorithm.

Same, I only made 1 sale since first of January.

My sales are awful compared to the old marketplace in general, but in December I made at least a few. Now making only 1 per month seems like something is broken.

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lol, yea. A pack with just a few tags is going right on top of the search.

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Indeed, i just tested too went from 7th line result to 2nd line :open_mouth:
I remember checking 1-2 week ago that my product was on 2nd line, guess we have to check our product daily ranking.

It really weirds that other tag name not in the title affect so much the ranking relevance.

2 Likes

At the beginning of Fab title was everything. The less description you had the better (listings with super short description where surfacing to the top of search). That’s why my other pack is now called “low poly graveyards” (and it was “forgotten graveyards” before). Then it was fixed and it was kind of working, but tags were totally ignored. Now that tags are taken into account they are the most important thing and title looks like is ignored (or weighted very low). The number of tags feels like it’s normalization issue (i.e., search 101 problem), that was similar problem when longer description where penalized… Tf.idf is known for 50+ years now… Search in general is hard, but it doesn’t really look like the team tackling search on Fab has any prior experience in building search / information retrieval systems.

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Thanks for the detail explanation :innocent:

If they also add rating weight and game system/plugin with latest unreal version into the Relevance algorithms, that would be so much useful too.
I know orbital-market has a rating weight since my product get up ranking when i got some new 5 stars.

Am wondering if fab team considering to revert back to old ue marketplace since we have no update on the roadmap nor release notes and the old seller portal is still working with the old data so they didnt wipe out the old marketplace at least.

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Yes, 100%. What’s amazing is that a guy in his off time manages to make a better front end and search for the store than multi-billion tech corporation.

Even if I also think that would be great I doubt it. The whole Fab launch feels to me like echos of very brutal internal politics inside Epic and I wouldn’t be surprised that old UEM team was on receiving end of (political) stick.

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I saw another seller trying to make his own store as well on the forum. If they also had all the api epic launcher/account integrated on their platform would be great, i doubt tho that epic will allow that.

I just tried google fab with reddit, it doesnt look good:
https://www.reddit.com/r/unrealengine/comments/1hzwva3/fab_is_the_worst_marketplace_i_ever_had_the/
it just 2 days ago and already so much upvote, that will heavily influence buyers especially for just placing an order. :pensive:

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There are a few of those and I applaud for their initiative. Also, you can sell your assets through other existing stores too (like Gumroad or Itch io, or even custom made one). But the truth is that none of the stores can really compete in traffic with one that is officially endorsed by Epic. And I doubt that any external store will be able to ever integrated in launcher… as Epic seems to be unable to even integrate Fab with it after so many months…

Yes… there are so many posts like that. Since launch there were posts like that complaining on various aspects of Fab every day or two, many of them highly upvoted :frowning:

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Sorry for the issues surrounding search. We are very aware and actively working on it. There are a number of issues within search that lead to the current behaviour, and as we work our way through these you will be seeing search results differ and change quite a bit from time to time.

Tags indeed have more weight now but it is far from perfect. What we are trying to get to is that you can enter say ‘low poly stylized cartoon rock pack’ and that it accurately finds the right products based on these keywords. Tags are an important part of this as they are the keywords, but they may have too much weight right now. We will need to find the best balance between things.

Aside from tag weights we have a number of other tag features on our list: suggested/key tags during the publishing process, and filter by one or multiple tags as an extra filter option within a search result. We will look over the list of available tags in general too.

As raised here we are also having issues around it largely ignoring or downprioritizing additional search terms. For example one of our test cases is ‘handgun blueprint’ which results a lot of guns that don’t seem to have anything to do with ‘blueprint’ at all.

And it is also sometimes overly prioritizing very short entries. Results that sometimes have as little as a single word as description or a single tag can surface pretty high which makes no sense, as also raised above in this thread.

There are various things like that that we are actively working on to improve at the moment. It is our current highest prio.

I understand this may impact sales or ranking, but the current search is overall not great so we will need to work on this. If we can improve search overall that should ultimately be better for everyone even if it causes some unfortunate disruption at the moment.

Noted on the changelog @Probezeit, passing it to the team.

@Arodi007 It is on our list to also reflect things like ratings, however this is not without its own challenges. We will want to make sure that new content has a chance of surfacing in results too so we will strife to hit some kind of balance there.

@KomodoBitGames what are some of the results you’d prefer to see for ‘zombie animations’?
I currently see this - which seems reasonable from a UE dev perspective at least (lot of UE content in this result), apart from the hospital result which seems to have nothing to do with the search query at all.

@RecourseDesign I am currently seeing following result for “rd” - which all use ‘rd’ in the title or description, however yes your products, which start with the letters RD, are much further down. This is an interesting one. The other results are above your products because they contain “rd” as a separate word, whereas yours has it as part of of another word. That may be tricky for us to solve, because it is the same problem as “rock” needing to prioritize actual rocks (match) and not rockets or rocking chairs (partial). I will discuss it with the team.

@VertexMachine using ‘low poly nature’ I currently see your packs on result 2 and 10, and overall seemingly reasonable results, but I take that is because you probably since changed the tags?

Any examples or problem queries anyone finds please let us know. We can use them as test cases as we work through this.
Thanks all!

2 Likes

Yesterday when I searched zombie animations it was showing a zombie house asset, a zombie hand(a right hand of a zombie) and other unrelated things. Today it is working so whatever you did fixed the issue.