Thanks for the response. This is what I see:
Edit: And while we’re on the subject - It looks like my sales are missing for the period of time my TaxInfo had expired.
Just revert back to ue marketplace, everyone(buyers and sellers on this forum, discord and reddit) is disliking the direction of Fab is taking.
At least in the meantime, while epic team is developing Fab to switch to ue marketplace. You are asking too much for sellers where we need to check our product ranking daily because epic team randomly making changes without any notice. Road map and Release Note havent changed at all for months.
Fab is starting to lose reputation and that what is causing the issues with sales for all sellers. This will continue to get worsen because more AI content will continue to flood Fab and buyers are not looking for that particular type. They are looking for quality asset that we are used to with ue marketplace.
You can also make some kind of poll asking the community buyers+sellers what they really want.
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Yes. Before adding ‘nature’ to tags I couldn’t even find it despite the search term “low poly nature” was a title of the pack(s). Still the results are IMO not ideal - I would expect the order of those two packs to be swapped: the bigger pack that has multiple reviews and high rating and contains more content… But I am guessing that currently it’s lower due to having more tags (as it contains more diverse content).
Please reach out to our support team and they will take a look. https://support.fab.com/s/?ProductOrigin=FabSupport
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I would like to point out that AI sellers benefit the most from this search algorithm. It assigns a fixed amount of weight to tags, dividing it among the provided tags. When there are only a few tags, each one carries significantly more weight. Since AI sellers typically put very minimal effort into tagging, titles, and descriptions (they didn’t even create the assets themselves), they end up being the primary beneficiaries. Consequently, the algorithm disproportionately boosts their assets to the top, often overshadowing others.
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Hi, so I reached out, got an email saying it was being escalated to one of the senior support agents.
Then I get a generic AI response.
I reply asking if a confirmation check to be done to clarify the sales and I get another AI response saying to check my Sales Report Tab.
Just testing - this post doesn’t seem to be displayed in the new posts when added to, unlike all other posts.
Edit: Interesting, it didn’t update.
Edit: Edit: Just testing it again to see if it still happens.
Edit: Edit: Edit: Testing again as requested
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Ye i notice that too recently, i have to manually check each category to really know if there any new post.
I really struggle to find what I need inside my FAB library. The issue is also with the UE launcher that products matching filters don’t show up at all. There are a million filter tags that are pretty much redundant and don’t help anyway.
It was a while since I uploaded something to the marketplace but I imagine that creators tick some boxes for the types of categories that are relevant. Maybe the issue stems from that but then the system is still bad since either way I can’t sit all day scrolling through my library to find a specific FX pack that I don’t know the name of.
Look at the following example. I was looking for VFX for my project and I know I have a lot more stuff than was fetched. It’s a basic category and all of the relevant products should show up. Give me a way to group products myself at least so I don’t have to spend ages looking for assets.
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