Satisfactions ratings map no longer being counted

[poissonbleuuu]

Summary

Since January 9, the satisfaction ratings (notes) received on my map are no longer being counted. Players can still submit ratings, but they do not appear to be reflected or included in the map’s statistics.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Creator Portal

Steps to Reproduce

1.	Go to the Creator Portal.
2.	Select the affected map.
3.	Navigate to the Satisfaction section.
4.	Observe that satisfaction ratings are no longer being counted since January 9, despite player activity.

Expected Result

No results

Observed Result

Player satisfaction ratings are no longer being counted since January 9, even though players are still able to submit ratings normally.

Platform(s)

All

Island Code

3533-5038-7728

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[giovani67]

Hi @poissonbleuuu,

Thanks for the detailed report — this sounds like a backend or Creator Portal sync issue rather than something specific to your island. Since players can still submit ratings but they’re not reflected in the stats, it’s likely a delayed aggregation or reporting bug on Epic’s side.

While waiting for an official fix, it can help to track player feedback externally using a simple analytics or reporting tool like CapCapK, so you still have visibility into player satisfaction trends. You may also want to submit this through the Creator Portal bug form if you haven’t already, as similar issues have occurred after backend updates.

Hopefully this gets resolved soon.