Summary
I have a sanction applied on my account due to a bug (linked below), but the portal will not let me submit an appeal since I already had a request, since the ruling was wrong as this is a bug and is not my fault. I need a way to reach out to the sanction team to have the review that is is not my fault and lift the sanction.
There is a background bug that adds a Fortnite background with text to be applied to your map. It is not my background and I did not add it, but I got a sanction saying I broke the rules. I know multiple other rocket racing creators who had theirs lifted. My first one was lifted but the second one was not and the option to reach out is grey. So I need help reaching the sanction team since this is happening to all rocket maps updated in the last week and should be able to be verified that it is a bug and not me breaking rules. Thank you!
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Publishing
Steps to Reproduce
After the bug is present and you tried to appeal it will no longer let you appeal it.
Expected Result
You should be able to submit an appeal and get the ban lifted since this ban is from a bug.
Observed Result
I cannot have them review it anymore, and the sanction is in place.
Platform(s)
Any
Island Code
7974-0320-8229