Hi Bevman,
“It’s not in Epic’s best interest to respond directly to every, or any, complaint from the community.”
I strongly disagree with this. It is their best interest to respond to such issue or notify a fix is in the works.
Not working major and the best VR headset in the engine is a major flaw and should be fixed immediately. Day0 fix.
This is not some button working in a tool after you click it two times.
Community makes Epic Games a success company. Nobody else. People use Unreal Engine and make games/experiences, which makes money for Epic Games.
There should be very well trained staff especially for the forums, to find major/minor issues and report them to the dev team.
They should respond here officially to such issue like reported in this thread.
This is how it should work in a civilized way.
For months nothing changed. This is a misunderstanding then.