Retake Tax Interview button does nothing after support deleted my tax profile

Summary

I submitted my tax interview for the Fortnite Creator Program about four weeks ago. It was never validated. After several support tickets, support deleted my submission and told me to retake the interview. Since then the “Retake Tax Interview” button in the Creator Portal does nothing at all — no new tab, no navigation, no error. I check the portal daily and have received no email.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Creator Portal

Steps to Reproduce

  1. Log in to the Creator Portal. 2. Click “Retake Tax Interview”. 3. Nothing happens.

Expected Result

The tax interview opens so a new submission can replace the deleted one.

Observed Result

The button is unresponsive. Tested with cookies and trackers cleared, in multiple browsers, on a second device and a different network. Identical result every time.

Platform(s)

Windows 11 / Chrome, Edge

Hi @TwoBitoh, thanks for reporting. This should be fixed, could you try again? Thank you!