Summary
I have a huge problem with the EpicWebHelper right now, it is constantly using 20% CPU and a decent amount of memory. Just started today. I tried to open Microsoft Edge and it froze because I was out of memory, I finally looked at Task Manager to figure out what was going on. I found the EpicWebHelper taking 12/16ths of my memory, which it should not. I have no idea what causes it or what it’s for. Right now just on idle it takes 40mb of memory and 20% CPU (a whole lot). What do I do?!?
I have no idea what this is for, so I do not know where to report it. I put it here because all I use is UE5.5.4 (right now, still have 5.4.3 too) and the Epic Games Launcher.
Please select what you are reporting on:
Creative
What Type of Bug are you experiencing?
Memory
Steps to Reproduce
No idea. I’ll do my best.
- Open Epic Games Launcher or Unreal Engine
- Open Task Manager on Windows 10, sort by either memory or CPU, and find crazy high numbers on a task called EpicWebHelper.
Expected Result
EpicWebHelper active on your PC with a large memory and CPU usage
Observed Result
EpicWebHelper active on your PC with a large memory and CPU usage
Platform(s)
Windows 10 64bit v10.0.19045 (I think, needs an update but that was blocked by the high memory usage).
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Additional Notes
Sadly, I did not get an image of the weirdness when it was at its height. But the Engine did crash after I pasted some code in the material editor, don’t know if this had anything to do with it but I suspect it did.