Resource usage of EpicWebHelper

Summary

I have a huge problem with the EpicWebHelper right now, it is constantly using 20% CPU and a decent amount of memory. Just started today. I tried to open Microsoft Edge and it froze because I was out of memory, I finally looked at Task Manager to figure out what was going on. I found the EpicWebHelper taking 12/16ths of my memory, which it should not. I have no idea what causes it or what it’s for. Right now just on idle it takes 40mb of memory and 20% CPU (a whole lot). What do I do?!?

I have no idea what this is for, so I do not know where to report it. I put it here because all I use is UE5.5.4 (right now, still have 5.4.3 too) and the Epic Games Launcher.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Memory

Steps to Reproduce

No idea. I’ll do my best.

  1. Open Epic Games Launcher or Unreal Engine
  2. Open Task Manager on Windows 10, sort by either memory or CPU, and find crazy high numbers on a task called EpicWebHelper.

Expected Result

EpicWebHelper active on your PC with a large memory and CPU usage

Observed Result

EpicWebHelper active on your PC with a large memory and CPU usage

Platform(s)

Windows 10 64bit v10.0.19045 (I think, needs an update but that was blocked by the high memory usage).

Upload an image

EWH.jpg

Additional Notes

Sadly, I did not get an image of the weirdness when it was at its height. But the Engine did crash after I pasted some code in the material editor, don’t know if this had anything to do with it but I suspect it did.