Rendered image way darker than preview

I am having an issue with rendered files. In twinmotion when I hit the R button it renders up and I tweak it until I am happy, at this stage all good. When I then render the file out via export, in nearly all cases the images is somewhat to way way darker than the twinmotion preview. This is making it near impossible to get the result I want without lots and lots of time being wasted.

What am I doing wrong?

Hello Irwin​ ,

Thank you for posting in the community your issue about the images becoming darker after export and we would need to further investigate this issue as I am not certain if this is expected behavior without seeing the viewport and exported media.

Would you be able to contact us directly and provide the Twinmotion file and additional details to what media is problematic and render mode used. If you also have the exported media that are darker to send that would be very helpful as well.

Here is the link to contact us directly:

https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.

Hi

We have a same problem.

I haven't have these issue on my machine however my colleague have the issue on his machine with same project file.

Can you think of the issue caused by hardware things?

GPU Spec comparison :

My PC → RTX3060Ti Driver Ver 457.51

Colleague PC → RTX2060 Driver Ver 512.15

In the Media Mode of each image, leave the Rendering (R) "ON" (probably the Path Tracing as well), then go Export Mode & export the image as it is.