I remember reading somewhere that the adb drivers for quest and quest 2 are not the same (assuming that person “upgraded” from Q to Q2).
Check if adb drivers are up to date. Make sure dev mode is enabled on the quest. Sometimes windows doesn’t run a particular service needed for adb communication to function (for example it works on my desktop pc, but laptop doesn’t unless I run it manually), don’t know the exact name of the service right now.