Summary
I’m currently experiencing an issue when trying to publish an update for my island using UEFN.
Every time I submit a new release, I receive a “Publishing Error” in the Creator Portal stating: “Something went wrong during submission. Please try again by creating a new release.” However, shortly after, I receive an email confirming that the version has been approved. Despite this approval email, the update never goes live in the Creator Portal.
I have already tried the following:
Creating multiple new private versions
Making small changes before resubmitting
Attempting the process several times over the past few days
The issue persists consistently. Additionally, another creator I know is experiencing the same problem, which may indicate a potential server-side issue.
Could you please look into this and let me know if there is a known problem or if there’s anything else I should try?
Thank you for your time and support.
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Publishing
Steps to Reproduce
Open UEFN and load the island project
Create a new private version of the island
Go to Creator Portal and submit a new release
Wait for the submission process to complete
Receive a “Publishing Error” message in the Creator Portal
Shortly after, receive an email confirming the version was approved
Check the Creator Portal and see that the update was not published
Expected Result
The new release should be successfully published in the Creator Portal after submission and approval, making the updated version of the island available to players.
Observed Result
After submitting the new release, the Creator Portal shows a “Publishing Error” message stating that something went wrong during submission. However, an approval email is still received shortly after. Despite this, the new version is not published and does not go live in the Creator Portal.
Platform(s)
PC
