I just got a map unpublished by epic, and had an AB testing going on.
To get my map back I can republish an unpublished release since it says “This island is unpublished and players can’t find it. To republish, create a new release, or publish a different release from your unpublished releases.”
But when I try to publish a new release I’m getting the error “Submission for Publishing Failed” “errors.com.epicgames.creator-portal-api.active_ab_test”.
When I try to select a thumbnail from the ab testing of the last release that got unpublished, I get the error: Link - “mapcode” is disabled SentryEventId= …
Which makes the publishing completely blocking
Please select what you are reporting on:
Creative
What Type of Bug are you experiencing?
Other
Steps to Reproduce
Get a map unpublished by epic while having an ab test active
Epic games Support isn’t helping either and redirecting me there, this is really blocking … If needed I can give the sentry error, but it clearly tells that it’s because of the AB testing
The map has been taken down by Epic moderation, to republish it I have to create a new release but I’m stuck with that… And if I try to select a thumbnail I get this error:
also tried to archive the map from content service and I get this error: Live link associated with project aaa is published. errors.com.epicgames.content-service.unexpected_live_link
if it can help
sorry yeah “Test started Nov 25, 2025 (88 days remaining)”, I don’t think the issue is the thumbnail but a bug in the creator portal when you get your map taken down and have a test thumbnail running
Adding to this, having the same issue today 12-6-2025.
Seems to be unable to Publish a new version while having the previous A/B Thumbnail test active. But I can’t select a winner of the previous A/B Thumbnail test, since it’s from a version of the map that Cannot Be Played cause Violations.
Appreciate the team working on this issue, since I’m stuck here unable to get my game back online and fix those violations. I would say a really urgent issue/bug.
