Published UEFN island stuck on “Finding Server” for every account and version; plays fine in UEFN

Summary

My island BATTLE never loads from its island code. It sits on “Finding Server” for 7+ minutes until I cancel. It still plays normally with Start Game in UEFN. It also hangs for a second account. Other islands load fine on my account.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Matchmaking

Steps to Reproduce

Launch Fortnite and enter island code [island code].
Press Play (matchmaking set to Public).
The screen shows “Finding Server” and the timer keeps counting.
After 7+ minutes the session still hasn’t started, so I press Cancel.

Expected Result

A server starts, and I load into the island, the same as it does with Start Game in UEFN.

Observed Result

Other accounts: it also hangs for a second account.
My account: other islands load normally.
Minimum Players: set to 1.
Memory: under the limit.
Restarting: I fully restarted Fortnite.

Platform(s)

Pc

Island Code

3597-0252-2490